In this case, its good to replace the Pedal Assist Sensor. Before you waste hours online looking for a solution, here are a few simple things that may fix your battery-not-charging issue. Then diagnose the wiring and the sensor itself. About Us | However, make a replacement if its damaged. Firstly, you need to remove the throttle. The document recommends a number of safety procedures for safe charging and storage and although it's aimed at dealers, anyone charging e-bike batteries can benefit from the tips. Namely : if you have to buy a battery for your electric bike Rad-Power-Bikes , pay attention to find a compatible model. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. Today, after charging it for four hours, the battery has not gained any charge as indicated by the bars on the controller. This is known as the Goldilocks zone where it is neither too hot nor too cold. Only seems to charge fully intermittently. There are situations where one or more hydraulic brake system components become either non-functional or damaged. Though it looks pretty critical, it appears because of some common problem. Rad Power Bikes is a Seattle-based company that has invested resources in developing affordable yet high-quality e-bicycles. Turn it off, and remove the battery. So, the risk of fire reduces due to the presence of fuses in the rad electric bike. The battery is the source that runs the motor. . Now, check whether the sensor is in the correct position. If you find any reasons for connection errors, try to fix them. If a battery starts smoking, emitting unusual noises, or showing signs of melting, place the battery in a safe place, if possible. It is saying "shorted" and displaying a low "0.1 volt" on the Satiator. Consider Replacing the Battery; if it is exhausted and stops charging itself. Dont store or charge battery packs that have been damaged. Keep your chain oiled and have regular tune ups for your derailleur system. The Semi-Integrated Battery securely fits within the bike's aluminum housing and can be locked into place with keys included with your bike. If this hardware no longer works, you will have problems. They are not serviceable. However, youre likely to encounter problems such as the bike not starting, PAS sensor not working, hydraulic brake failure, spoke failure, and Rad UI remote & display failure. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. Wipe down the battery with a dry piece of cloth and store it inside the vehicle. Some batteries have safety vents built into the case. If I simplify, an ebike is nothing but a regular bicycle with motor assistance. Before beginning, ensure that youre following the instructions for the type of battery you have. So, its easy to get solutions if you face any problem. I see some with wires and some without. Customize your ebike so it effortlessly fits into your lifestyle. This will also prevent range decline from unnecessary charging. 48 volt Battery for my Rad Wagon electric Bike. So, you can quickly know whether or not the battery has enough charge. The explanations below explain what each light on the chargers means. Does your battery not power on at all? You can use the bikes for commuting, city riding, transporting cargo, and off-roading. If you already have an account, click here to reset your password. Im a supporter. Why and How to Cut Bike Cable Without Cutter, Grip Shifter Hard to Turn? Loosen the brake lever and remove the spacer if there is any. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery. Our battery rebuild service will bring new life to your eBike and is cost efficient. Best MTB Gear | You can then replace it with a new one. From ensuring the use of sealed bearings to employing only stainless steel rust-resistant hardware on the bike to using custom-made e-bike specific tires rated for 50 km/h (31 mph) to outfitting the bikes with Tektro Dorado 4-piston hydraulic disc brakes (which is essentially motorcycle-level quality), these bikes are well designed and even better outfitted. What you should do: You will not be able to check the battery level unless the key is turned to the ON position. Remember to also give your battery some time to reach this optimal temperature zone. Never open the battery housing, which will void the warranty and can result in battery damage. Reports of fires ignited by exploding e-bike batteries have grown across the country, prompting warnings by fire departments and new user education. For instance, the battery charge level might be low or the terminals dirty. Welcome Rad Power Bike owners! Here, we discuss some challenges with Rad Power Bikes. Click on the following link: The battery problem of your Rad-Power-Bikes electric bike is probably apparent. After you use the battery, are you charging it immediately? After removing the grip, you can remove the throttle. In addition split lock washers aren't designed to be reused, as with every time they're compressed the steel loses strength and the sharp edges typically only bite the surface material and nut once. However, a difference between the voltage of the charger and that of the battery could damage your battery. Support the forum and use my affiliate link: https://bit.ly/2VMSVHl . Please select from the available assembly options, or update your delivery zip code. No worries! We still see products using split lock washers, but seldom where they're relied on for safety or security. Cargo & utility Haul it all. Battery came out of the box charged to 3 bars/ about 50%. If your battery has two lights, and one is solid red while the other is solid green, that means your battery has reached full charge. Is your wall outlet not working? JavaScript is disabled. However, you can still ride the bike by peddling manually. It blinks when you rotate the pedal. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Its better not to risk it and to ride cautiously to avoid puddles or standing water. I hope you will get a solution. This can be attributed to the rear wheel motor being exposed to more stress. Before that, disconnect the throttle connector. Thanks for a great website. Here, we recommend applying grease to the pads. Singletracks Merch | Ended up replacing the battery and track pad and it was as good as new. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES. Were sorry, Built + Delivered is not available for the delivery address you entered. When not in use, keep the bike and battery stored together in a clean, dry, temperature-controlled environment between 50F and 77F. However, the bike should be free from loose connections to avoid the motor cut. Sign up to get the latest on new releases and more. Thank you for visiting freakycyclist.com. Here are some of the major points from Human Powered Solutions and the University of Washington:. That includes wiring in anti-theft modules into the battery and even 3D printing components of the battery cases that are unique to Electric Bike Company. When you strap yours to a bike rack or place it in the back of a truck bed, remove the battery as an added safeguard against the elements and to avoid the risk that it might fall off your bike if its not attached correctly. For instance, theyre more expensive than normal bikes, with some going to as high as $3,000. Afterward, park the bike in a dry location to allow the bike systems to dry out before use. If your charger cords arent working as intended, make sure the connections are fully seated. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. The company also takes advantage of the extreme level of control they have over the production process to outfit the bikes with the best components they can without pushing the price sky-high. You may miss out the guide battery mount replacement. If youre in a situation where you have to store your bike in less than ideal conditions, take the battery off and bring it inside. In fact, sometimes the frames are actually bare, as in unpainted aluminum. Nevertheless, we recommend you disconnect the battery from the power source and charger as soon as possible once charging is complete. Support Us | It appears when the battery is not charging correctly. I walked away from that experience very impressed with the quality of the bike. If you dont understand how to do it, contact an expert to help you out. Consult a local fire department or battery recycling facility for disposal of a damaged battery pack. Keep it Cool, Not Cold. Here's what to do: You need to buy another charger. Singletracks may receive compensation for purchases made through any affiliate links in this article. Besides, a low-quality cheap spare battery can create this problem. Do you wish your eBike came with a longer range from the factory for those extended adventures? However, when a single fuse melts, you must replace it immediately. Hi-C Battery has got your back. Press Esc to cancel. This problem occurs due to overload, like a sudden voltage jump. Started by Panpaper. You want to get solutions that work for your battery concern of your bike Rad-Power-Bikes ? In this article you will learn why your Rad-Power-Bikes bicycle battery no longer works. After seeing the problems with inconsistent wheel quality, Electric Bike Company invested in wheel building and truing machines. The magnet ring is likely to shift from the bikes PAS sensor. PAS helps to accelerate the bicycle gradually. Only true issue was loose spokes. If you must, cover your bike, or do not drive with it through the rain for an extended period of time. Now you can tighten the bolts and reinstall the grip. This can damage your electrical system or cause a hazardous situation. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. Brakes need lots of adjustments to maintain tightness. Rad power bike motor cutout under load, Frequently asked questions about rad power bikes. Try this: What is happening: If you press the Charge Level button on the battery, you observe 3 green lights and 1 red light. BRAIN noted that lithium-ion batteries, especially those specd on low-cost e-bikes can present a fire hazard and should never be charged unattended, e-bike experts say.. Lastly, check whether the PAS is working or not. As such, we advise against riding your ebike in areas where youre likely to encounter salts, like directly on the beach or roads that have been recently de-iced. Use an official Rad charger when adding a charge your battery for the best results. Take your bike to a reputable ebike shop or contact rads help center for consultation. Rad Power Bikes Battery Charging: Tips to Follow. When batteries explode, its said that the flow of ions has become abnormal or unstable. So he designed a DIY electric bicycle conversion kit, which became known as the FUN kit. You should either replace the linings or make a simple brake adjustment. Does your eBike feel tired and cant reach the destinations you once enjoyed? Many minor errors get solved after resetting the battery. And in my line of work, I must have unboxed well over a hundred e-bikes shipped from just about every corner of the world by now. For riders 4'8" - 6'0" The majority of Rad bike models use either one of these batteries and both able to be removed from the bike. Sometimes, the bike starts and everything works well, but it stops in a middle of a ride. The one and only solution for you is to replace it. It even includes Electric Bike Companys high quality, German-made Continental tire. What is happening: If you charge the battery and then press the Charge Level button, none of the lights stay illuminated. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: So here are the workable solutions to battery malfunction that a Rad-Power-Bikes e-bike may have. Add this to my list of reasons why I dont like eBikes. Yet the whole thing retails for just $699 and could conceivably turn a conventional beach cruiser or other standard bicycle into an electric bike with high-quality parts for under $1,000. We hope this helpful guide gets you back out and enjoying your Rad power bike quickly. The bikes are also more expensive compared to some of the other brands. Here are some of the major points from Human Powered Solutions and the University of Washington: Another safety point: watch for signs of pressure building inside a battery. A common problem youll encounter is the breakage of the spoke in the rear wheel. If it is stuck, you can use rubbing alcohol for lubrication. That's scary. The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. What's in an Electric Bike Category Name. FTC: We use income earning auto affiliate links. Sometimes, the battery itself refuses to power up the bike. In a video on Global News Canada, one of the homeowners explains that when the battery was taken outside, it started smoking and quickly caught fire. Use a Rad charger for the best results. Storage: Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other . Unplug each of the above connectors and inspect them thoroughly. That helps ensure that we can update the bikes as quickly as possible. Turn it to ON and try again. Rad power bike pedal assist not working Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. For that, you can apply dry soap and hot water. Upgrades on derailleur and seat advised. Reconnect the connectors to a charged battery and turn your bike on to see whether the problem is resolved. If you do come across salt or saltwater, however, there are steps you can take to help minimize any damage to your bike or battery. Rad electric bikes have fuses. Battery problems on a brand new Rad bike Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. Gordon71. Firstly, insert the throttle and the spacer. Radrunner battery charging issue. Known Issues & Problems with Rad Power Products + Help, Solutions & Fixes. First of all, clean the PAS sensor. Too much heat can land your battery in trouble, including major, irreparable damage. Located in Southern California. However, if the repair seems impossible to you, you will need to renew your battery. Since they do so much for us, it only makes sense to return the favor and take proper care of your bike and battery to maximize their lifetime. Consumers were informed to secure the battery prior to transporting their bikes and take them to a Santa Cruz dealer for the repair. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. We recommend adjusting the bikes show adjuster. However, if your battery has no apparent damage and it can no longer charge, follow the next step: a detailed analysis of the internal parts. The bikes are designed for commuting, city riding, transporting cargo, and off-roading. This can be attributed to worn brake linings and fluid leaks. 2023 UpHomely by ISEE PUBLISHING STUDIO. It includes a battery box that also houses the controller and wiring, and wraps itself around the bikes downtube to stay centralized on the bike and out of the way. Rad Rover 6 Plus battery Wont Charge fix deftoner 209 subscribers Subscribe Share 9.8K views 1 year ago this is a basic guide on how to take apart the rad power bike rad rover 6 plus. If youre outside of that range, try and find a location within it to charge again. I sent a support request to Radpower about a week ago that still hasn't been answered, I'm trying to be patient but wanted to ask around here in the meantime. So, when you say rad power bikes are not working, it means there is an error on the battery, motor, or assist system. Sean is also trying to innovate on other fronts as well. Dec 7, 2022. caissiel. Here is why the rad power bike stopped turning on. Rad Power Bikes RadMini Step-Thru 2 The RadMini Step-Thru 2 is the winner of Best Folding Electric Fat Bike of 2020. Never charge a lithium-ion battery pack overnight or unattended. I have two 2016 Radrovers since Sept/2016 with about 1000 miles each. We assemble e-bike batteries in USA using high quality parts . If you cant find a solution with these ideas, then review the battery instructions in your bikes Owners Manual. Read on! All in all, Rad Power bikes are reliable bikes and are worth having. Electric Bike company is constantly trying to bring even more of the production in-house. German-made Continental tires, Taiwanese-made Tektro Dorado brakes, Korean-made Samsung battery cells, and other parts are all combined to create the final product. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. Simply press this button and hold it for 15 seconds. As a reader-supported site, when you click through any of our links, we may earn a small commission as an affiliate partner. Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend your ride by swapping in a fully charged battery. To get a charger that matches your charger, you need to follow these two points: be careful : Before buying a new charger, please make sure that the socket used is working normally. Like phones, cars, bluetooth headphones, remote control cars, and so many other products, e-bikes often use lithium ion batteries. Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. You can find one or more disconnections or loose connections. Are your charger cords not working as intended? Remove the charger from the battery as soon as you see both a red and green light. If I wanted to search online what key words for the connection type? All sizes and ratings. Keeping it fully charged or fully depleted while in storage can lead to range loss or render it inoperable. The charger is designed to stop charging automatically when the battery is fully charged. document.write(new Date().getFullYear()); Your email address will not be published. A battery that has been in contact with a liquid will suffer a lot and be damaged irreversibly. I followed the charging instructions and left it on the charger for 12 hours, nothing seemed off about the charging but after 12 hours it was only back up to 3 bars/ 50%. However, if you arent confident to DIY the repair job, get professional help. Send your tired or defective battery to us and we will take care of the rest. The battery key must be in the ON position to check the charge level of the battery. This is for the standard battery pack only. Even packaging is an area for pride at Electric Bike Company. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. Newport Beach-based Electric Bike Company invited me out to its factory south of Los Angeles to see for myself what goes into the process of building high quality, American-made electric beach cruisers. Terms | Privacy. Buy only high quality batteries, preferably from the e-bike manufacturer. This appears to be how a North Vancouver residents e-bike battery caught fire in April, but fortunately the owner went to swap the battery and noticed the battery that had been charging was very hot. Prepare your camera to record a video of working through the troubleshooting steps below. If the battery isnt full, you might just need to give it more time. Electrical board, cables, connectors, fuse : An example of the elements to inspect when your accumulator no longer works. Shop now. Replies 27 Views 5K. After identifying the leak, have the involved part replaced. Lithium-ion batteries are a good option for e-bike batteries because they can store a lot of energy in a small amount of space, but they can be fickle too. I hope this will help you to understand the troubleshooting process. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Electric Bike Company has a team of twenty-something employees that all live around the community. So, replacing the old battery is better than repairing it. Here, we recommend inspecting the magnetic ring for any damage or dirt. They help the bike to protect the components from overload. If you have one of these two types of batteries, read on. This is most likely due to 20+ mph and city street braking of a 60 lb bike + rider/gear (So trying to stop around 225-300 lbs?). In order to offer you another solution, it is also possible to have your bicycle battery reconditioned Rad-Power-Bikes , especially if its spare parts are not available on the market. Rad power electric bike batteries come with a battery level indicator. The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. G. Rad . Check to see if the connections are loose and need to be fully seated. I look forward to seeing more innovations coming out of the Electric Bike Company in the months and years to come and hope other companies can use them as an example of how with the right drive and ingenuity, e-bikes can still be built in the US. The battery needs to cool down first. In time those processes can be shifted to injection molding, but Electric BIke Company is still growing, meaning 3D printing provides them flexibility for design changes and doesnt require the same investment as injection molded parts. Views 4K. In a short time you will be back in the saddle with that eGrin everyone is talking about. Replacement batteries have an additional $60 shipping & handling charge. This is not a paid add for Rad Power B. Buying a Rad Power Bike? Subscribe to Electrek on YouTube for exclusive videos and subscribe to the podcast. If the sensor is too far from the magnet ring, push it to bring them closer. You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. This setup works for another 48v battery I have, and the Rad Power charger that . Theyre the reason were able to ride further, go faster, and conquer hills without breaking a sweat. Again, avoid cheap batteries. Thats because Sean had a spray booth facility built in his factory, officially licensed and permitted, so that the company could offer a complete range of custom colors to its riders. It may not be possible to extinguish a lithium-ion battery fire so its best to mitigate other potential consequences. It is logically unusable. So, when the rad power bike throttle is not working, it means the throttle is jammed or damaged inside. Squealing noises show that there are vibrations between the disc pads and caliper. Whereas you can manually accelerate it by twisting the throttle. In addition, bike racks have maximum weight limits, and removing the battery can save you up to 7.7 pounds. This can be due to loose wheel bearings, a bad wheel caliper, contaminated linings, and misadjusted brakes. So, rad power has a different fanbase. Related Article: Rad Power Bike Battery Not Charging (Do This FIRST!). Here we suggest a couple of things to check first. Battery level seems to fluctuate depending on use. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. When youre charging up for a ride, keep an eye on the red and green light indicators on the charger. The document recommends a number of safety procedures for safe charging and storage and although its aimed at dealers, anyone charging e-bike batteries can benefit from the tips. However, 3 mm is the distance considered to be optimum for them. Check for any dirt or moisture in the PAS sensor connector. Micah Toll is a personal electric vehicle enthusiast, battery nerd, and author of the Amazon #1 bestselling books DIY Lithium Batteries, DIY Solar Power,The Ultimate DIY Ebike Guideand The Electric Bike Manifesto. Additional $60 shipping & handling charge . A battery which had been sent out of state for service returned to the Florida shop and was left unattended on a charger overnight. Its pretty easy to reset a rad power bike battery. Otherwise, get something durable and high performing. This is important to us, Electric Bike Company CEO Sean Lupton-Smith explained to me. These are electric beach cruisers that are built in a beach community by people who live in that beach community., Check out the short video of my visit to Electric Bike Companys factory above. Get a good quality charger and charge the battery at the correct voltage. Question about balancing the battery. What you should do: You may not think it at first, but seeing 3 green lights and 1 red light on the Standard External battery indicates a full charge! Rad power bike pedal assist not working, 4. In fact, you wont even find any line workers at Electric Bike Companys factory. We use cookies to ensure that we give you the best experience on our website. Does anyone have information about these types of battery issues? If its dirty, clean it well. When riding in groups, keep a safe distance between bikes to avoid salt spray off tires, and avoid riding where cars can splash you. If the battery is damaged, discontinue use and contact Rad Power Bikes Product Support immediately. You can use a multimeter to test the charger. Plus, replacing the battery is easy to do yourself by following these simple steps in the owners manual under battery fuse replacement. We Specializein lithium ion batteries for electric bicycles of all brands. There arent any delivery options in your area at this time. 800 miles on a wagon, no real issues, but room for minor improvement. Our team of trained mechanics provide basic service education, routine maintenance, and extensive a la carte services. Disconnect the battery when it is done charging and store it in a safe place. A few days later the battery swelled enough to crack the track pad from underneath. they can store a lot of energy in a small amount of space good grammar. As with any appliance, you should unplug your charger when youre not using it to charger your battery. If there are any loose connections, rectify them. 3 Replies 214 Views January 24, 2023, 07:49:56 AM by Eric7: In fact, it was the goal of bringing this type of transportation assistance to South Africa that originally got Sean interested in electric bikes nearly a decade ago, and thus would be a fitting way to complete the circle on his journey through the world of electric bicycle designing and manufacturing. 1273 S. Cherokee St, Denver, Colorado 80223 USA. We have sent you an email with instructions to reset your password. For a better experience, please enable JavaScript in your browser before proceeding. Press the Charge Level button and check to make sure it is charging properly. Still, many riders dont have clues on how to troubleshoot their rad bikes. Turn off the bike, remove the battery, and press and hold MODE to discharge remaining power. So, I decided to write this blog and contribute to this community. Fortunately, here are tips for checking and solving these problems in this article. For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. The kit also includes a front hub motor, throttle, pedal-assist, and LCD display. ASSEMBLED IN USA. Do you want to buy a battery ? How to install the battery.I am not getting paid for any of the links. Besides, fuses can prevent short circuits. Some batteries have one light, while others have two. However, theyre an indication that the brake is damaged. You can do the same to a damaged remote. A permanent solution would be replacing and cleaning the shoe adjuster. The brand has received 10 reports of batteries falling and two reports of the latch spring wearing on the housing. If its not in that position, then the charge level lights will not come on. Frostybikes; Apr 27, 2021; 2. https://en.hollandbikeshop.com/advanced_search_result.php?keywords=461997, https://en.hollandbikeshop.com/bicyr-lumotec-iq-x-e-led-headlight-150-lux-black/, http://problemsolversbike.com/products/hubs/axle_nuts_-_25017, http://www.jensonusa.com/Problem-Solvers-Axle-Nuts, http://www.boltscience.com/pages/vibloose.htm, http://www.nord-lock.com/bolted/video-tips-on-reusing-nord-lock-washers/, Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes.
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