bt business contact

If you have an issue you can find out if is just you, or impacting others in your area. Its consistent, reliable connectivity for your business. If you add all your accounts In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Discover solutions that are built for your business, whatever you do. Fibre business broadband only 25.95/month. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Work faster, smarter, safer, and stay connected with your world. Online, report a fault with your broadband, phone, or BT email. If you need help quickly, use the other contact options. New BTnet EAD customers only. That means you get fast, reliable speeds. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. How to Contact BT Openreach? You can find our standard Terms and Conditions at www.bt.com/terms. BT Business App Save time, manage your account, and check your services at your fingertips The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. When you have team members working from different locations, a connection you can rely on is more important than ever. Be confident about transforming your business. By continuing to browse, you accept the use of cookies. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Price subject to survey and location. It's a little bit too early to track your order yet. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Make sure youre always connected with mobile, broadband, phone systems and more. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Log in to report a fault and youll go straight to the correct place to fix problems. Search The Phone Book from BT to find contact details of businesses across the UK. It was ten times as fast for half the price. We're one of the world's leading communications services companies. Get a BT ultrafast fibre broadband deal today and bundle your TV. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. Representative Office. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Broadband & internet BTnet If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Weve even listed the BT opening hours so you dont make a phone call for nothing. Here's how we'll help put things right. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Try contacting support if you still can't track your order. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. When you have a broadband connection, you share your bandwidth with others. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. However, a well-designed system should route a customer to the right person. Contact BT Business. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. And if you do experience service stops, well provide money-back credit. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Monday-Friday08:30 - 17:00Free from UK landlines. Offer ends 5 March 2023. If you're on your computer, you can download WhatsApp for Desktop. Mobile costs may vary. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Raise a general billing enquiry. the new account(s) in My Permissions.Go to My permissions. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Simply follow the instructions and you might not need to call BT Broadband. Looking for help placing an order? We have a range of ways to get in touch for new and existing customers. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. How to Buy an Online Listing . Related Types of Business | Related Locations. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. The Phone Book ; The Phone Book Find a Business. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. View bills, set up and manage devices, check service status, speed and much more. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Maybe there's a problem with your order. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? This price does not include in-life modifications, upgrades, or moves on existing services. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Contact sales. If you need help quickly, use the other contact options. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. AGE UK LONDON Business Description. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. We always aim for 100% target availability, but sometimes things do go wrong. Monday - Friday. Sometimes we can identify and fix a fault at the same time. Phone line not working properly? Click on the button below to track the parent order. How does BTnet work with cloud applications? Suitable for smaller businesses who need more than what broadband can offer. Compare leased line pricing and find the best fit for your business. Make sure you're always connected with mobile, broadband, phone systems and more. Dont miss our hassle-free ways to help yourself. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Mobile costs may vary. That means you get fast, reliable speeds. Change your UK billing address. Achieve a smarter digital future with our technology and business solutions for public sector providers. Fix Problems and faults Contact Chat, phone, or email Contact us about. You can do lots of things without picking up the phone. Search The Phone Book from BT to find contact details of businesses across the UK. The BT Broadband forum is filled with useful information and questions asked by other customers. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. We are processing your online Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Report a fault online to put things right. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. If the system doesn't recognise what you've said, you will be able to choose from the options menu. Weve got your order request and will be in touch soon to complete your order. T&Cs apply. You'll get a PDF file to keep and print out. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Otherwise, please make sure you've got a business reference and try again. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board This means finding the right BT phone number can be more difficult than you first thought. This will involve a complete review of your complaint to make sure nothing has been missed. Our activities added 24bn to the UK economy. If you need to write to us, please check the back of your bill for the right address to use. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. Visit our online customer service help and support areas More information and review your options. Weve updated our BT Business privacy policy. These cookies allowed us to study how users navigate on the website. The developer provided this information and may update it over time. again. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Well need your site address and postcode, and an overview of what youll be using your connection for. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. A business leased line, on the other hand, is a dedicated line just for you. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Download it now to be totally on top of things: View, pay, and download your bills. Data privacy and security practices may vary based on your use, region, and age. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Best if you're on your mobile. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try The solutions we sell are integral to modern life. When you run the tests online, well ask you simple questions, and let you know how well put things right. Connect your people and places with smart solutions tailored to your business. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Best if you're on your mobile. Faults and Orders dashboard. You need your billing account number. WhatsApp us, The quickest and easiest way to contact us. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Choosing a BT phone number or contact method is important to get a better customer service experience. In some cases, BT might need a little time to investigate your complaint and find the best course of action. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Don't worry, if you don't have the details of these accounts you can still track BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? Its really that simple to contact BT Broadband by SMS. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. If you're on your computer, you can download WhatsApp for Desktop. Or ring us on : 0800 672 331 Register a complaint Contact Tavis House London WC1H 9NA | 020 7820 6770 . If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. Requesting a copy bill Check service status Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. Mobile costs may vary. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? Search The Phone Book from BT to find contact details of businesses across the UK. If it's for your home account visit BT for the home. Location. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. As your business grows, the demands on your internet connection grow too. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Discover SME solutions There are no limits to what people can do when they connect. Maybe there's a problem with your order. Read more about our network latency here. Set up and alter your Direct Debits. Unfortunately, BT's phone system is not well designed. Every single time. All day, every day. Our purpose is as simple as it is ambitious: we connect for good. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Get TalkTalk today for fast and cheap fibre broadband. Hosting video calls. Its quick, easy and available 24/7. BT Business App Save time, manage your account, and check your services at your fingertips If you have a fault, you can find out whether it also impacts others by checking the service status in your area. We aim to fix any faults within five hours day, night, or weekends. That's why we've been named as a leading service provider by Gartner. Starts with VOL followed by three and eleven numbers, Oops. Free from UK landlines. In order to view the dashboard you will need to add To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. later the dashboard view will be restored. Small and medium businesses Got up to 250 employees? WhatsApp us, The quickest and easiest way to contact us. Popular shortcuts Order number Track a fault Report a fault But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. Use the contact options below once you have placed your order. Weve broken down each way you can contact BT so you can choose the best option for you. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. You need your order reference number. By phone 0800 800154. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. We know that the internet is key to your business, and downtime means lost revenue. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Terms and Conditions apply. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. Website. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Our SME solutions are for you. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email.

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