Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Serving 375+ clients (we call them Neighbors) nationwide, we deliver efficiency, compliance, and data-driven insights that help maximize community impact. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Frequently Asked Questions from Applicants If you have questions about your application please check here for some information. Our non-profit partners are reviewing applications in the order in which they were received, which is currently taking more than ninety (90) days from submission to review. Are owner-occupants of a single-family home or condominium, or a 2- 3- or 4-family home located in Colorado. https://portal.neighborlysoftware.com/AuroraCo/participant, Participant User Guide:Getting started with Neighborly. Login. Password Assistance This section is created to assist with password issues. Analytical cookies are used to understand how visitors interact with the website. We take great pride in the work we do. WebAccess to your data on our Services is password-protected, and data is protected by SSL encryption when it is exchanged between your web browser and our Services. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Personal information may include: Benevate, Inc processes End User Data on behalf of our Client, which is the controller or owner of such data under applicable data protection laws. The Emergency Rental Assistance Program was funded through two federal bills (H.R. 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com. At Neighborly: We take the stress out of home maintenance. This cookie is set by GDPR Cookie Consent plugin. This cookie is set by GDPR Cookie Consent plugin. Note: Recurring cleans are a lower flat rate fee. In this capacity, Benevate may obtain and process on behalf of Clients certain personal information about our Clients employees, representatives, consultants, contractors, citizens, or other end users who are authorized to use our Products and Services (End User Data). Information provided on the Property Appraisal Website and Colorado Secretary of State Website must be updated and match the information provided on the Landlord Application and W-9 forms. maria.stein@state.co.us. By signing up, I agree to Neighborlys Terms of Use and Terms and Conditions. Please continue to work with your lender during this time in discussing any loss mitigation options. All rights reserved. WebSince 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. We are a supportive, collaborative, and spirited group that works hard and celebrates together as a team. Please contact the franchise location for additional information. WebNeighborly is a family of home service brands that share a commitment to providing you with an outstanding level of service. WebContact - Neighborly Software Home Solutions Products Client Experience Company News & Insights CONTACT US 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com This Website Uses Cookies We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. All rights reserved. Neighborly is a registered trademark of Neighborly Assetco LLC. Our Services may use cookies to enhance User experience. Would you like to receive the latest updates, offers, and helpful tips? WebNeighborly Software. Neighborly Software is different. WebTo proceed, please enter the word DELETE in all caps below. Frequently Asked Questions from Applicants If you have questions about your application please check here for some information. WebNeighborly is a registered trademark of Neighborly Assetco LLC. WebContact - Neighborly Software Home Solutions Products Client Experience Company News & Insights CONTACT US 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com This Website Uses Cookies We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. Assistance will cover eligible arrears not covered in a loss mitigation offer from the lender, current month payment, plus up to 2 future months payments. This cookie is set by GDPR Cookie Consent plugin. WebTo proceed, please enter the word DELETE in all caps below. The cookie is used to store the user consent for the cookies in the category "Other. As funding for this federal program is phasing out nationwide, DOLA will continue with eviction diversion efforts, including prioritizing imminent eviction cases and connecting tenants to legal services. Government-issued ID for all household members 18 years of age or older, Income Documents for all household members 18 years of age or older. This cookie is set by GDPR Cookie Consent plugin. Looking for Emergency Mortgage Assistance? Neighborly Software Leads the Way in Distributing Rent, Mortgage & Utility Assistance. This cookie is set by GDPR Cookie Consent plugin. Its intuitive application process and expedited delivery models are enabling state governments and tribal communities to respond to the urgency of getting funds to those who need it the most. Application Under Review Reviewer is assigned and is working on the file. Serving 375+ clients (we call them Neighbors) nationwide, we deliver efficiency, compliance, and data-driven insights that help maximize community impact. WebCOLORADO EMERGENCY RENTAL ASSISTANCE PROGRAM (ERAP) INCOME SELF-ATTESTATION FORM . The cookie is used to store the user consent for the cookies in the category "Other. Sign In. Skip Sidebar Navigation These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Neighborly Software is not able to provide any further information on your application The cookie is used to store the user consent for the cookies in the category "Other. These cookies track visitors across websites and collect information to provide customized ads. Employee experience is both a reflection of our company and a metric of its success and we work hard to nurture it. Necessary cookies are absolutely essential for the website to function properly. Neighborly Software is not able to provide any further information on your application Reduce administrative burden and improve data security and program compliance with Neighborly Software's Housing, Economic, and Community Development software solution. Need help? Further, the Neighborly Software staff is helpful, responsive and extremely knowledgeable on programmatic requirements and how these requirements translate into software solutions. However, we will not process your application until after your forbearance period ends and a decision has been made by your mortgage lender about your loss mitigation options. Forgot / Reset Password. Note that submitting an application prior to the aforementioned deadlines does not guarantee payment, but submitted applications that are currently being reviewed will continue to be processed until all program funds have been awarded and disbursed. Ranked #3 out of 100 of the fastest-growing private companies in Atlanta, this award serves as a validation of Neighborly Softwares commitment to its mission and vision of Helping Communities Help People! Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The city of Aurora uses Neighborly Software for administrative efficiency and regulatory compliance of housing, economic and community development programs with the goal of maximizing community investment dollars. Benevate, Inc may collect and use Users personal information for the following purposes: We do not sell, trade, or rent Users personal identification information to others. We also use third-party cookies that help us analyze and understand how you use this website. Webhttps://portal.neighborlysoftware.com/AuroraCo/participant Participant User Guide: Getting started with Neighborly Please contact the Aurora Housing and Community Services Department with questions on projects listed in Neighborly at 303.739.7900 or email comdev@auroragov.org. ", "With Neighborly Software, we now receive real-time data which is huge when managing multiple programs and projects. Mortgage assistance (not required to be delinquent), Homeowners utilities (including electric, gas, internet service, home energy and water), Payment assistance for delinquent property taxes, Summary of the situation and reasons provided by the reviewer for the rejection, Appeal statement detailing why the decision is not appropriate, Supporting documentation that can be used to demonstrate why the appeal is valid. Mission Ready. At this time, Congress has not approved any additional rounds of emergency rental assistance funding. By replacing paper-based applications, manual processes, and outdated technology, organizations can not only improve their efficiency and regulatory compliance but also provide a better client experience for the populations they serve. Neighborly Software currently has 81 Neighbors (clients) utilizing our software for the first round of ERA funding, including the two largest State programs. To locate an approved U.S. Department of Housing and Urban Development (HUD) counselor in your area, review the HUD website or call HUDs interactive voice system(800) 569-4287. Click the Trust this Computer checkbox below to prevent having to provide this information in the future. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Services, such as the operating system and the Internet service providers utilized and other similar information. It does not store any personal data. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. In March 2021, the United States Treasurys Homeowners Assistance Fund was established under Section 3206 of the American Rescue Plan Act to help mitigate financial hardships associated with the coronavirus pandemic by providing funds to eligible entities. You also have the option to opt-out of these cookies. The Emergency Mortgage Assistance program encourages all homeowners to reach out to their mortgage lender to determine what loss mitigation options may be available. Neighborly is a family of home service brands that share a commitment to providing you with an outstanding level of service. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The cookie is used to store the user consent for the cookies in the category "Analytics". depository institution (or bank) statements demonstrating regular income; Mortgage Documents such as your most recent mortgage statement, loss mitigation paperwork from your mortgage lender, foreclosure notices, etc. This can include but is not limited to job loss, reduction in work hours, an increase in costs due to childcare, illness, or the need to care for a family member since January 21, 2020. The entire amount (including arrears and prospective rent) may be included in one check, or the amounts may be broken into two checks. 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Households where one or more household members were unemployed for at least 90 days prior to the date of application and adequate documentation has been provided. But opting out of some of these cookies may affect your browsing experience. All Rights Reserved. Guidelines regarding tenant eviction after payment distributed by the Emergency Rental Assistance Program have been received. With one refreshingly easy, integrated platform we automate and simplify the enrollment, administration, and reporting of 20+ housing, economic, and community development programs. These cookies ensure basic functionalities and security features of the website, anonymously. Neighborly Software is poised and ready to answer the demand to administer the HAF program. Currently, applications are taking on average 6-8 weeks to approve and issue payment, depending on the completeness of the applications and how often our reviewers need to follow-up for additional information. Please make sure to advise tenants to only submit one application to Neighborly. WebSince 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. We don't have customers - we have Neighbors, and we strive to represent what a neighborhood should be: welcoming, inclusive, supportive, diverse, and accessible. The allocation of our Neighbors represents 21% of total Treasury ERA funding. Approved Pending Payment Tenant Case was approved, awaiting payment to be disbursed. WebA new version of Neighbourly was detected, we need to refresh the page before you can continue. Aurora's Neighborly Software Website: The funds are not to cover damages or move out fees. It does not store any personal data. WebTo proceed, please enter the word DELETE in all caps below. Delinquencies related to your mortgage can be eligible if you meet the eligibility requirements of the Emergency Mortgage Assistance program. WebYour application status can be found in the portal on your dashboard as noted in the image below. 2023 Neighborly Company and its affiliates. Many local and state agencies use Neighborly Software to help process grant applications. Emergency Rental Assistance Program Information Request, Check the Status of an Existing Application, Proposition 123: Local Government Eligibility and Commitment, Local Government Funding & Technical Assistance, Colorado W-9 Form (Request for Taxpayer Identification Number and Certification). Neighborly consectetuer diam nonumy. Reporting is another tremendous benefit we are leveraging. Access to your data on our Services is password-protected, and data is protected by SSL encryption when it is exchanged between your web browser and our Services. Landlords should reach out to Maria Stein for instructions for repayment. Webhttps://portal.neighborlysoftware.com/AuroraCo/participant Participant User Guide: Getting started with Neighborly Please contact the Aurora Housing and Community Services Department with questions on projects listed in Neighborly at 303.739.7900 or email comdev@auroragov.org. This website uses cookies to improve your experience while you navigate through the website. At this time, Boulder and Larimer Counties continue to have funding available for residents of their respective counties. Neighborly Software is used by over 120 counties, cities and states to administer Emergency Rental Assistance (ERA) and Homeowner Assistance (HAF) programs. State, provincial, and local laws may impact the services this independently owned and operated franchise location may perform at this time. Necessary cookies are absolutely essential for the website to function properly. For program information and assistance with application status email, dola_haf_client_support@state.co.us. Text (standard text and data rates apply), Dust baseboards, light fixtures, furniture, sills, Vacuum/Mop all floors, carpets, and stairs, Vacuum/mop all floors, carpets, and stairs. Pending Applicant Information Case has completed the initial review and is waiting for landlord or tenant to complete a task assignment or make corrections to application. Login. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The program is designed intuitively for both applicants and application reviewers. The cookies is used to store the user consent for the cookies in the category "Necessary". We are proud to be industry leaders: innovative, resourceful, and clever. The above telephone number will be the quickest method to get questions answered about your application. To locate an approved U.S. Department of Housing and Urban Development (HUD) counselors in your area review the HUD website or call HUDs interactive voice system (800) 569-4287 . Get to know the award-winning leadership team that's shaping the future of public sector program administration. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This cookie is set by GDPR Cookie Consent plugin. To proceed, please enter the word DELETE in all caps below. WebAccess to your data on our Services is password-protected, and data is protected by SSL encryption when it is exchanged between your web browser and our Services. One-Time Clean: All pricing is based on a two-person, fully-insured cleaning team. At Neighborly: We take the stress out of home maintenance. 375+ organizations rely on Neighborly Software to deliver results for their communities. /sites/dola/files/styles/flexslider_full/public/dpt_hero_1_0.png, Application Supporting Documents and Documentation Requirements, Emergency Mortgage Assistance Program Information and Help, Colorado Emergency Mortgage Assistance Program, Proposition 123: Local Government Eligibility and Commitment, Local Government Funding & Technical Assistance, https://hudgov-answers.force.com/housingcounseling/s/, https://cdola.colorado.gov/rental-assistance-program. We also use third-party cookies that help us analyze and understand how you use this website. We're honest, transparent, and committed to doing what's best for our Neighbors, company, and community. This template allows for applicants to self-attest their income eligibility for the Colorado Emergency Rental Assistance Program (ERAP). Customized cleans are available to meet your specific needs; however, additional charges may apply. Pending Property Ownership Verification Ownership documentation is needed from the landlord and/or property management company. WebNeighborly Software. Therefore, some jurisdictions have more funding available than other jurisdictions and/or the State. One-Time Clean: All pricing is based on a two-person, fully-insured cleaning team. Have experienced a COVID-related impact to their finances on or after January 21, 2020. These cookies ensure basic functionalities and security features of the website, anonymously. See Us in Action More Than Great Software From implementation through support, our client success team partners with you every step of the way. 2023 Neighborly Software. But opting out of some of these cookies may affect your browsing experience. These cookies ensure basic functionalities and security features of the website, anonymously. This cookie is set by GDPR Cookie Consent plugin. Applicants are notified via email of approval or denial. A Physical Address needs to be listed on the W-9 form. All rights reserved. All policies and timelines are dependent on funding availability. This cookie is set by GDPR Cookie Consent plugin. This cookie is set by GDPR Cookie Consent plugin. Our non-profit partners are reviewing applications in the order in which they were received, which is currently taking more than 90 days from submission to review. See Us in Action More Than Great Software From implementation through support, our client success team partners with you every step of the way. Call or text 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. I trust the Neighborly software team, and that trust has been absolutely essential when implementing these large programs, said. This website uses cookies to improve your experience while you navigate through the website. To appeal, email dola_haf_client_suppport@state.co.us and include the following: The cookie is used to store the user consent for the cookies in the category "Performance". we care deeply about the work we do and the communities we serve. Serving 375+ clients (we call them Neighbors) nationwide, we deliver efficiency, compliance, and data-driven insights that help maximize community impact. Forgot / Reset Password. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Payments are sent in one of two ways, depending on the processing agency. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The Market Leader in Emergency Assistance Programs, Our cloud-based software provides a comprehensive solution for ERA & HAF programs, Distributing Rent, Mortgage, & Utility Assistance, Navigating the Challenges of ERA2 Funding. Therefore, some jurisdictions have more funding available than others and/or the State. Contacting the Emergency Rental Assistance Program For inquiries regarding rental assistance cases connect with a representative by calling or texting 720-356-0174 or 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. Even though the foreclosure process has started, submit an Emergency Mortgage Assistance program application and contact the Department of Local Affairs/Division of Housing immediately at dola_haf_client_support@state.co.us. These cookies track visitors across websites and collect information to provide customized ads. WebNeighborly Software - One Platform, Three Easy-To-Use Solutions News & Insights Purpose-Built. For the Neighborly portal, reset your password, or for technical assistance email,support@neighborlysoftware.com. All rights reserved. If you are an employee, citizen or other end user of a Client, please contact your employer/jurisdiction with any questions about how your End User Data is collected and processed, or to seek clarification or exercise any rights you may be offered under data protection laws in your jurisdiction. Reduce administrative burden and improve data security and program compliance with Neighborly Software's Housing, Economic, and Community Development software solution. Learn aboutProposition 123: Local Government Eligibility and Commitment, Check the Status of an Existing Application/Leer en espaol. No, payments are to be applied only to the tenant residing in the unit. 375+ organizations rely on Neighborly Software to deliver results for their communities. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. All adults eighteen (18) years or older residing in the home as their primary residence must provide identification and income documentation as counted toward the total household annual income. You also have the option to opt-out of these cookies. Individuals who have gone through loss mitigation after forbearance; Loss of utilities or home energy services; and. We're now much more efficient in making sure everyone is being served. Reviewer Denied Case was denied based on eligibility; tenant and/or landlord may appeal the decision. If your jurisdiction/countys application portal is open, they may still be accepting applications. Our cloud-based software is a turnkey solution that improves compliance and simplifies enrollment, administrative and reporting processes. Since the announcement, Neighborly Software has yet again recalibrated its robust platform to encompass the unique requirements of the Emergency Rental Assistance 2 (ERA2) and HAF programs. or choose from the popular services for change: For EMERGENCY scheduling please call (888) 861-4344 otherwise choose from our scheduling options below. To ensure the total applications submitted does not exceed the amount of funds available in the program, the State stopped accepting applications on November 15, 2022, at 11:59 p.m. It's how we designed our software and deliver unmatched Neighbor experiences. The cookie is used to store the user consent for the cookies in the category "Other. This cookie is set by GDPR Cookie Consent plugin. WebSince 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. We strive to be proactive and progressive as individuals, a team, a company, and a community partner. Example of what is Forcible Entry and Detainer. This cookie is set by GDPR Cookie Consent plugin. On average, payment takes ten (10) days from approval to receive payment. These cookies will be stored in your browser only with your consent. Cities or counties within Colorado who are considered larger jurisdictions (have a population of 200,000 or more) did receive their own emergency rental assistance allocations from the US Treasury. The Emergency Rental Assistance Program was designed as a short-term, time-limited response to the unprecedented COVID-19 pandemic and the economic hardship it created for many households. It does not store any personal data. We now have full visibility of our costs and payments which is critical. You also have the option to opt-out of these cookies. We also use third-party cookies that help us analyze and understand how you use this website. You should also remember to sign out of the registered site and to close your browser window when you have finished your work. WebEmail. You also have the option to opt-out of these cookies. The cookie is used to store the user consent for the cookies in the category "Other. The cookie is used to store the user consent for the cookies in the category "Performance". To protect your account we need to verify your phone number, Unlinking this account will require you to create a username and password to access the web application. This cookie is set by GDPR Cookie Consent plugin. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. These cookies will be stored in your browser only with your consent. Those experiencing eviction may still be eligible for assistance so long as they havent received an Emergency Rental Assistance benefit in the last 12 months.
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