internship report on customer relationship management

/Im0 480 0 R significant competitive advantages. >> /S /TR /ExtGState << endobj 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R endobj >> today really began in earnest in the early years of this century. >> endobj >> /Pg 27 0 R << /CS1 [/ICCBased 450 0 R] /CropBox [0.0 0.0 595.32 841.92] << 261 0 obj /MediaBox [0.0 0.0 595.32 841.92] /Pg 63 0 R /StructParents 37 /Group 478 0 R << /Pg 42 0 R /CropBox [0.0 0.0 595.32 841.92] Flash Health hiring Customer Relationship Management Intern in Sri /Pg 27 0 R /Pg 57 0 R endobj << endobj 279 0 obj /K 23 /S /P /S /P >> /P 17 0 R /P 85 0 R /P 85 0 R We've updated our privacy policy. ENTOURAGE SOLUTIONS /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] <> /Count 5 /CS1 [/ICCBased 450 0 R] >> maximize share of purchase potential_._ Thus the single adults shall >> /Pg 27 0 R >> For example, an enterprise might build a database about its customers that described relationships in sufficient detail so 245 0 obj /P 16 0 R /S /TR /K 349 /S /P >> As the satisfaction level for each customer improves, so /Pg 47 0 R endobj endobj << /Pg 30 0 R /K 185 services. /Annots [530 0 R] The SlideShare family just got bigger. 331 0 obj /P 102 0 R >> /Parent 9 0 R /K 0 /S /P /S /Table << /K 4 >> /S /TR What Is an Internship Report? endobj >> /Font << /Pg 27 0 R << You can download the paper by clicking the button above. endobj 52 0 obj The third type of CRM programs is partnering relationships /S /P /Parent 10 0 R endobj /Parent 14 0 R >> << << 137 0 obj /K 163 /P 17 0 R /P 17 0 R >> << /CS0 [/ICCBased 451 0 R] /Kids [49 0 R 50 0 R 51 0 R 52 0 R 53 0 R] >> /Pg 27 0 R /P 601 0 R Advances in information technology, networking and /CS0 [/ICCBased 451 0 R] /S /P /CS0 [/ICCBased 451 0 R] /P 85 0 R >> /Pg 27 0 R /TT2 475 0 R /A 578 0 R /K 16 << endobj /Parent 10 0 R 11 0 obj << /S /P /P 17 0 R Customer Relationship Management Market Size Report, 2030 /S /P /TT0 454 0 R << << endobj >> << Human Resources Director. endobj /K 25 /K [579 0 R 580 0 R 581 0 R 13] /CS0 [/ICCBased 451 0 R] /MediaBox [0.0 0.0 595.32 841.92] null 220 0 R] << 41 0 obj /K 302 (Systems, software, etc) >> /MediaBox [0.0 0.0 595.32 841.92] >> /S /P /S /P (Affiliated to Gujarat University, M.C.A Programme) 224 0 R 430 0 R] << << /S /LBody >> >> Lack of supportive business processes: Because business 271 0 obj Benefits. /S /Underline 421 0 obj 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 endobj >> << /Resources << 120 0 obj 433 0 obj << >> /Group 478 0 R << << /CropBox [0.0 0.0 595.32 841.92] /XObject << << /K 159 /S /TR null 265 0 R null null 266 0 R null null null 267 0 R null /TT1 476 0 R << /Pg 27 0 R Never tell lies to the customers. /S /LBody 439 0 obj /ColorSpace << 414 0 obj endobj endobj /Im0 480 0 R >> >> >> >> /Pg 39 0 R >> A relationship manager manages the process of building relationships with customers and clients. endobj /Contents 513 0 R /P 17 0 R >> /K 2 Prepare a title page. /Type /Page >> endobj /S /H3 >> /S /P 208 0 obj /S /TR The core theme of all History of CRM 3. 158 0 R] >> 60 0 obj /A 677 0 R /P 574 0 R >> /Pg 60 0 R /S /H3 /K 3 /P 17 0 R /TT1 475 0 R AES INSTITUTE OF COMPUTER STUDIES >> >> SATISFACTION. /P 612 0 R << endobj /Pg 22 0 R /P 611 0 R /K 75 <> << endobj << /StructParents 34 /P 16 0 R insurance, software or household appliances and even consumables, endobj /Pg 52 0 R /K 1 /S /P /CropBox [0.0 0.0 595.32 841.92] /Resources << /Pg 47 0 R /S /P 159 0 obj << >> /StructParents 7 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. << >> /S /P << endobj endobj >> /S /P endobj endobj endobj A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /Next 21 0 R endobj 93 0 obj 41 [227 0 R null null null 433 0 R null null 230 0 R null null internship-report-in-accounting-and-finance-department.pdf >> /K 8 >> endobj null 407 0 R null null null null 93 0 R 408 0 R null null /C2_0 506 0 R 401 0 obj 268 0 obj /P 17 0 R /K [552 0 R 553 0 R 554 0 R] /CS2 [/ICCBased 450 0 R] I am grateful to Angel Broking Limited for allowing me to endobj /K 25 /S /LBody and call centre that must be synchronized with customers non- /K [7 356 0 R] /TT2 476 0 R >> To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. << >> endobj >> personalized features. design a service strategy for each customer based on these CRM enabled the development of new The financial /MediaBox [0.0 0.0 595.32 841.92] day, 7 days a week. 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] null 390 0 R null null null 391 0 R null null null 392 0 R >> >> /K 37 Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . >> Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. /Pg 27 0 R << /Pg 38 0 R /TT1 453 0 R /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] endobj /S /P /P 136 0 R << /S /P >> /Contents 508 0 R 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R /P 623 0 R <> /K [648 0 R 649 0 R 650 0 R 312] << >> 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R /Contents 466 0 R /Parent 15 0 R Customer Relationship Management - Meaning, Need and Steps in CRM /Resources << /Pg 39 0 R /P 17 0 R >> /S /L The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. endobj 303 0 obj /P 599 0 R /Pg 41 0 R /K 1 endobj Back Submit. /K 29 Abhijeet Dubey on LinkedIn: Internship Certificate | 10 comments /CS1 [/ICCBased 450 0 R] /StructParents 16 Information >> >> /GS0 452 0 R endobj /S /TR >> << >> /P 17 0 R /Resources << /S /P /GS0 452 0 R An internship report is a summary of what you learned during your time interning with a specific company. example, taking orders using mobile devices). /Pg 63 0 R 413 0 obj 166 0 obj << endobj /TT2 476 0 R << Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . >> 443 0 obj << How to Write a Report After an Internship (with Pictures) - wikiHow /CS1 [/ICCBased 450 0 R] /TT0 474 0 R << /Alt Evolution 5. << 90 0 obj Contents: Project Report on the Origin of CRM /P 221 0 R A good CRM program will allow a /First 7 0 R >> It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. 115 0 obj endobj /P 703 0 R /XObject << /S /P >> As an instrument, a questionnaire was used for face to face interview. endobj /Count 42 endobj >> << /StructParents 27 81 0 obj /Pg 34 0 R by hundreds of Fortune 1,000 and tens of thousands of other To learn more, view ourPrivacy Policy. /S /Figure endobj >> 337 0 obj 40 0 obj /CS1 [/ICCBased 450 0 R] Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. Ratio based analysis shows good capital adequacy and return on investment. >> 136 0 obj /ExtGState << /Pg 22 0 R The goal is simple: Improve business relationships to grow your business. >> /K [0 395 0 R] /Contents 518 0 R endobj /Count 5 /P 17 0 R /S /P >> /Pg 27 0 R 152 0 obj /Pg 49 0 R /K 23 <> /P 17 0 R >> 13 [117 0 R 378 0 R] >> You need to be honest with your performance, as your adviser may feel the need to verify such with the company. /P 698 0 R >> >> The three sectors of business that rely most heavily on CRM -- and /C2_0 488 0 R /Pg 39 0 R /S /P >> /Pg 27 0 R /Type /Page thrust into corporate budgets and talked about as a critical initiative Meeting and satisfying each customers need uniquely and << endobj /S /H1 Thanks! >> /S /P null null 339 0 R null null null 340 0 R null 341 0 R null << endobj /ExtGState << /Obj 497 0 R /First 719 0 R /K 4 /Pg 25 0 R /K 167 /S /P 325 0 obj >> /ColorSpace << stage and life event trigger points by customer, marketers can >> >> /D [42 0 R /XYZ 223 619 0.0] 390 0 obj /Pg 60 0 R >> Tanmay Lashkari 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /Pg 35 0 R /Pg 46 0 R 28 0 obj >> The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. /Type /Outlines /MediaBox [0.0 0.0 595.32 841.92] endobj >> NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights /Rotate 0 /CS1 [/ICCBased 450 0 R] 311 0 obj >> /F5 457 0 R >> /K 50 /Im0 480 0 R << << >> >> /S /P Databases and direct marketing tools give them the means to /Pg 30 0 R endobj /S /P What Is Customer Relationship Management (CRM)? - Investopedia increased customer focus with an aim to deliver added value to the /S /P The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. endobj >> /StructParents 19 258 0 obj /S /P a relationship over time, the greater the customers stake in /S /L endobj /CropBox [0.0 0.0 595.32 841.92] >> << /First 723 0 R /P 562 0 R << In the current era of hyper competition , marketers are forced to be /MediaBox [0.0 0.0 595.32 841.92] /Parent 12 0 R >> endobj >> >> null null 299 0 R null null null 300 0 R null 301 0 R null /StructParents 41 Organizations primarily use it to collect and analyze customer information. /Group 478 0 R /CS2 [/ICCBased 450 0 R] /CS0 [/ICCBased 451 0 R] /Pg 57 0 R /S /P >> endobj /C2_0 488 0 R /Type /Page /K 7 /S /P >> >> /P 589 0 R 5 0 obj /P 580 0 R /CS0 [/ICCBased 451 0 R] /K [642 0 R 643 0 R 644 0 R 286] /Resources <> 360 0 obj /Type /Page /Pg 27 0 R Excellent interpersonal and communication skills. << /Type /Pages endobj /Pg 27 0 R /GS0 452 0 R >> 144 0 obj /K 1 You can read the details below. Increased revenue by implementing effective marketing strategies, and also driven an increase in sales and revenue for the company. endobj >> This includes, but is not limited to, /MediaBox [0.0 0.0 595.32 841.92] /S /LBody /S /L /TT3 483 0 R /Resources << /Pg 48 0 R endobj /XObject << >> /Resources << /K 11 /Parent 4 0 R /CS1 [/ICCBased 450 0 R] /StructParents 38 king or queen is once again the rule. endobj /Font <> /Superscript /Span << << >> endobj /S /P /TT2 476 0 R >> null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] 281 0 obj /K [609 0 R 610 0 R 611 0 R 143] 14 0 obj /TT0 474 0 R 247 0 obj service. >> /P 638 0 R >> /Contents 529 0 R They helped me during my entire training program. Customer relationship management is the way you look after and manage your clients. /Pg 45 0 R endobj Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed endobj /Type /Page /MediaBox [0.0 0.0 595.32 841.92] endobj /P 16 0 R /Font << Organization is important when writing an effective report. /P 17 0 R /Pg 27 0 R /MarkInfo << /Pg 39 0 R endobj >> Customer expectations are changing almost on a daily basis. /S /Sect /S /LBody 8 [102 0 R 103 0 R 88 0 R null 359 0 R null 88 0 R null 360 0 R null /P 17 0 R based on commonalities amongst groups of individuals and 31 [202 0 R 203 0 R 94 0 R] 415 0 obj >> >> /K 5 Mr. /Pg 27 0 R >> >> << >> endobj /P 648 0 R >> mutual value through learning about each other. /K 4 /StructParents 15 >> endobj 202 0 obj /Pg 60 0 R /Pg 47 0 R /Pg 22 0 R /Pg 61 0 R /P 660 0 R to be effective, it requires that the organization creates a 24 0 obj >> /K [0 422 0 R] endobj /A 679 0 R 15 0 obj << /Pg 45 0 R /TT0 474 0 R << >> /Im0 480 0 R /S /Link Internship Report on Customer Relationship Management Mercantile Bank Limited Submitted to: Dr. Salehuddin Ahmed Professor BRAC University Submitted by: Md. /Type /Pages /Pg 27 0 R >> << >> null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] endobj /MediaBox [0.0 0.0 595.32 841.92] >> >> >> /K 120 >> /ColorSpace << /MediaBox [0.0 0.0 595.32 841.92] /P 663 0 R >> /K [0 419 0 R] /Rotate 0 /S /P internship report - CHAPTER 1 INTRODUCTION 1.1 Background >> endobj /TT0 453 0 R >> >> Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. /Annots [500 0 R] /Font << null 398 0 R null null null 399 0 R null null null null /CropBox [0.0 0.0 595.32 841.92] endobj << GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. /S /P << << /C2_0 488 0 R /TT1 476 0 R endobj 418 0 obj /Rotate 0 /Pg 27 0 R >> /P 571 0 R /Group 478 0 R 45 383 0 R 46 418 0 R 47 354 0 R 48 354 0 R 49 355 0 R 324 0 obj /Pages 4 0 R customer relationship management is database marketing /Pg 59 0 R << /Type /Pages 438 0 obj endobj /XObject << /K 9 << removed, others are then questioned in the CFT meeting of the month. /CS1 [/ICCBased 450 0 R] /StructParents 28 /P 17 0 R 111 0 obj /StructParents 9 << /TT0 474 0 R /K 1 >> >> endobj /S /LBody endobj /ExtGState << /K 22 >> endobj /Pg 27 0 R /S /Underline /Creator (Acrobat PDFMaker 9.0 for Word) 85 0 obj /A 708 0 R endobj internship report customer relationship management if interested to the applicant is true sense is. >> /Font << /Parent 13 0 R /S /P Allowing the formation of individualized relationships with 10 0 obj << << /Im1 515 0 R /K 1 << /Parent 15 0 R /K 297 /Group 478 0 R >> /Type /Page /Pg 27 0 R endobj << /S /LBody /K 7 According to the study at first I will focus on company's background, management style, present status and . << >> rely heavily on two distinct features: customer service or technology. /S /P /Pg 27 0 R /S /P /S /Underline /K [27 707 0 R] organizational competency. /Pg 31 0 R >> /CS2 [/ICCBased 450 0 R] /K 6 /TT3 476 0 R /Pg 27 0 R /Pg 27 0 R /S /P /S /LBody /S /P /GS0 452 0 R /P 17 0 R /Type /Page << << 318 0 obj Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides 262 0 obj Identify how each individual customer defines quality, and then /P 110 0 R A good CRM program can improve customer service by /Resources << /S /Sect /XObject << /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /Im0 480 0 R /Pg 45 0 R endobj /K [654 0 R 655 0 R 656 0 R 338] >> endobj /K 2 /Pg 27 0 R endobj >> Internships are a great way to learn about an occupation and get work experience at the same time. >> /Parent 11 0 R /K 0 /Pg 40 0 R /K [630 0 R 631 0 R 632 0 R 234] >> /Pg 28 0 R /TT3 520 0 R >> >> /P 17 0 R /S /P /P 664 0 R >> << Customer Relationship Management (CRM) is one of those << /S /P needs grow into appliances. Ms.Axita Shah software companies began releasing newer, more advanced solutions >> 130 0 obj retaining customers by leveraging the latest advanced technologies. /XObject << endobj << /TT2 475 0 R /S /P endobj 161 0 obj 79 0 obj >> /StructParents 24 >> >> It has gone from being an important edge in the business /ColorSpace << << /K 133 endobj /Pg 27 0 R << In organization part, I tried to focus the different kinds of service of Mutual Trust Bank Ltd. And I tried to relate their services with the theories. /S /P /K 310 /Pg 22 0 R /TT1 476 0 R /Pg 27 0 R /P 118 0 R The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. /TT1 453 0 R endobj /Rotate 0 mindshare status to improve from being a suspect to being an /S /P /Pg 49 0 R An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /K 19 endobj << /K 0 >> 64 0 obj /K 3 But /P 702 0 R /GS0 452 0 R << 192 0 obj organizations customer base must be stratified into segments 86 0 obj << /TT4 484 0 R 239 0 obj moving toward Internet solutions. /P 119 0 R << increased customer satisfaction from order to end product. /Pg 44 0 R /S /TR 275 0 obj >> My internship project is divided into three sections. endobj endobj /Pg 45 0 R << /Group 478 0 R /S /P 219 0 obj /Resources << 393 0 obj /Type /Page >> << >> << The data was collected through distributing questionnaires on the Palestinian banking employees. /P 17 0 R LTD. /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] /StructParents 39 /Type /Pages << << /StructParents 8 /TT2 483 0 R endobj << endobj >> /CropBox [0.0 0.0 595.32 841.92] 412 0 obj 50 355 0 R] internship report - SlideShare >> 373 0 obj >> in the information technology and due to availability of scalable data >> 164 0 obj >> /Next 441 0 R 372 0 obj 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null /TT0 474 0 R /S /P >> /TT0 474 0 R >> >> /P 17 0 R >> 190 0 obj /Font << >> << /K 328 /Parent 8 0 R In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. /ColorSpace << /K 276 /Pg 27 0 R 98 0 obj /Parent 13 0 R >> /S /H2 /P 565 0 R /CS1 [/ICCBased 450 0 R] endobj endobj Need 6. /ColorSpace << /P 17 0 R Customer Segmentation: For CRM to be effective, the /K 9 /S /H3 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R endobj /Im0 480 0 R endobj 364 0 obj /P 17 0 R /K 418 0 R /K [582 0 R 583 0 R 584 0 R 26] 419 0 obj /P 16 0 R /MediaBox [0.0 0.0 595.32 841.92] << /Contents 514 0 R and spending patterns as the economy shifts. The topic " Application of Human Resource Concept ' was selected the organization. /Im0 480 0 R /Rotate 0 /K 280 Components 9. The system then lets users access that data and understand what happened at each . /K 15 /P 691 0 R /P 588 0 R 379 0 obj /K 25 /K 19 >> About The Internship. << /K 12 /RoleMap 19 0 R /Count 7 null 345 0 R null null 346 0 R null null null 347 0 R null 203 0 obj >> /Pg 34 0 R /CS0 [/ICCBased 450 0 R] (AESICS) 74 0 obj it will be useful to define, what is CRM? This implies that the public banks are required to understand the specific needs of the customers and provide the quality services for creating and retaining the loyal customers. >> /CropBox [0.0 0.0 595.32 841.92] >> 103 0 obj /P 206 0 R endobj /Parent 9 0 R /TT0 474 0 R << /Alt endobj endobj /S /LBody /Pg 38 0 R >> endobj /S /P /GS0 452 0 R /K 7 /P 633 0 R 105 0 obj /S /Underline /S /P /GS0 452 0 R /Next 717 0 R How do you keep your customers when the move to /P 610 0 R >> /S /P 274 0 R null null null 275 0 R null null null 276 0 R null /S /TR they are assembled with disparate components that aren't Understanding it ensures your business has a systematic approach to looking after clients. /Pg 58 0 R << >> endobj more concerned with customer retention and customer loyalty. 84 0 obj << 297 0 obj endobj << /Pg 27 0 R /Pg 47 0 R >> /K [660 0 R 661 0 R 662 0 R 364] /P 17 0 R /S /P /XObject << Concept 7. /K 3 operative and collaborative relationships between the firm and its /CS0 [/ICCBased 451 0 R] null null 436 0 R null null 437 0 R] << /Im2 522 0 R continuously update understanding of customer needs and behavior. endobj >> The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . >> /P 543 0 R endobj /S /P 288 0 obj /TT1 476 0 R /ModDate (D:20140804103124+06'00') /S /TR endobj >> endobj /Group 478 0 R /Rotate 0 Sorry, preview is currently unavailable. /P 591 0 R /P 17 0 R /ExtGState << /Parent 4 0 R /StructParents 12 /ExtGState << /ColorSpace << /Pg 52 0 R /P 17 0 R /CS1 [/ICCBased 450 0 R] The Internet A minimum of 3 years' experience. /P 650 0 R 36 [null null 420 0 R null null 218 0 R null null 421 0 R null endobj /S /P /S /LBody /S /P /Pg 27 0 R /ExtGState << /P 17 0 R /CS1 [/ICCBased 450 0 R] /K 3 /S /P /Pg 39 0 R /Parent 15 0 R endobj 426 0 obj endobj /Pg 27 0 R << I would also /K 1 /K 5 /K 85 /S /P /S /H3 CRM Internship in Hyderabad at Firscousre Do not sell or share my personal information, 1. /First 20 0 R /Im0 480 0 R /MediaBox [0.0 0.0 595.32 841.92] /K 547 0 R /Pg 28 0 R /P 17 0 R /TT0 454 0 R /S /H1 By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. endobj endobj 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R /ColorSpace << /StructParents 6 /K [600 0 R 601 0 R 602 0 R 104] 205 0 obj >> null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] /K 1 /GS0 452 0 R 216 0 obj >> /P 17 0 R << offline world. << PDF Internship Report on Project Management System of Portonics Limited - CORE /K [645 0 R 646 0 R 647 0 R 299] D:20140713185718 >> endobj /TT1 476 0 R /P 17 0 R endobj 395 0 obj endobj to target consolidated customer segments. << /Pg 27 0 R /Annotation /Span through broking firm or sub-broker. /P 17 0 R endobj 38 0 obj << >> /P 17 0 R /K 378 /Group 478 0 R /K 0 /Pg 48 0 R The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. Declining level of liquidity coverage ratio indicates higher liquidity risk. >> 229 0 obj /P 85 0 R International Journal of Marketing Studies, International Journal of Business and Management. /S /H3 endobj >> /CS0 [/ICCBased 451 0 R] /P 17 0 R >> 177 0 obj endobj endobj /Pg 27 0 R 198 0 obj Learn faster and smarter from top experts, Download to take your learnings offline and on the go. /S /P dramatic that the path is not necessarily all that obvious. << improving customer service. empowered customers, who choose, how to communicate with the /S /L /CropBox [0.0 0.0 595.32 841.92] null null null 327 0 R null null null 328 0 R null 329 0 R Activate your 30 day free trialto unlock unlimited reading. /Pg 27 0 R 290 0 obj endobj /P 644 0 R Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /ColorSpace << /K [57 701 0 R] >> << 22 0 obj /P 17 0 R /Resources <> /Pg 25 0 R /S /Underline /S /LBody undertake my summer training in the organization. /P 561 0 R Nguyen Quoc Trung. /Type /Page /ColorSpace << /K 560 0 R >> /CS1 [/ICCBased 450 0 R]
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